Terms & conditions
The possible payment methods via ePay are Visa, Maestro and MasterCard
All prices are in Danish kroner incl. VAT, where nothing else is stated.
The stated price at the time of booking is the current order price.
When will the amount be deducted from the customer's card?
The money is drawn on the customer's card when the item is shipped from stock, or less than 2 days after.
Right of withdrawal.
According to the law there is 14 days of withdrawal.
The right of withdrawal of the reply must be exercised. It requires that the item be returned within 14 days from the date of receipt of the goods.
It is important, at the latest on the due date, to contact us regarding the product and with a clear reference to the invoice.
24 months warranty. This means that you can either get the item repaired, exchanged, the money back or refusal in the price, depending on the specific situation. It is a requirement that the complaint is justified and that the defect has not arisen as a result of improper use of the product or other harmful behavior.
You must advertise within "reasonable time" after you have discovered the defect of the item. If you advertise within two months after the defect has been discovered, the complaint will always be timely.
The goods returns via the same distributor as upon receipt of the shells on Beda for a receipt at the shipment, so the package is insured. The answer you receive a damaged package with missing item (s) we need invoiced documentation of this. Please send us a picture at firstname.lastname@example.org so we can investigate further
Note: No shipping and return shipping refund..
Repayment and processing time
Your refund will be handled Before 5 business days after our store has received your item (s). You will receive an email when this transaction has taken place. It may take a few days before the money is on your account. The money wishes to be refunded to the same credit card that was used at the time of booking.
Shipping and shipping.
Items are usually delivered 3-5 business days after order receipt.
We register your information about name, address and email for the purpose of sending orders / invoices as well as items for digging.
The information is not disclosed or sold by any means, and we do not register any personally sensitive information.
4 Fire International ApS